Terms of Service

Last updated: 12 May 2026

These Terms of Service ("Terms") govern your use of the AllTranscripts Chrome extension and the backend service at alltranscripts.app (collectively, the "Service"). By installing the extension or signing in, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

AllTranscripts is a browser extension that augments the YouTube watch page with a panel offering:

• a translated, time-coded transcript of the video in a target language;
• an AI-generated summary in the target language;
• download of the original audio in any language the channel publishes on YouTube.

The Service relies on third-party providers (Google for authentication, YouTube for source media, LLM providers for translation and summarization). Availability and quality depend on those providers.

2. Accounts

You authenticate via Google. You are responsible for keeping your Google account secure. You may not share your account or use the Service through automated means or bots. One account per natural person.

3. Acceptable use

You agree not to:

• use the Service to infringe copyright or other intellectual-property rights of YouTube creators or third parties;
• resell, republish or monetize transcripts, summaries or audio produced by the Service in a way that violates YouTube's Terms of Service or applicable law;
• circumvent quota limits, scrape, or otherwise abuse the Service;
• upload or submit content that is unlawful, harmful, defamatory, or that contains private data of third parties without their consent;
• reverse-engineer, decompile or attempt to extract source code or model weights from the Service.

You are solely responsible for ensuring your use of the Service complies with YouTube's Terms of Service, applicable copyright law, and your local laws.

4. Free tier and paid plans

The Service is offered with a free tier subject to a usage quota (number of transcripts, summaries and audio downloads per period). You may purchase a paid plan that increases or removes that quota.

4.1 Payment processor

Paid subscriptions are processed by Paddle.com Market Limited ("Paddle"), our Merchant of Record. Paddle handles billing, VAT/sales tax, and customer support for billing issues. Paddle's Checkout Terms apply to your purchase in addition to these Terms.

4.2 Subscriptions

Paid plans renew automatically at the end of each billing period unless cancelled. You can cancel at any time from the customer portal link in your billing email; cancellation takes effect at the end of the current period. Prices are shown in your local currency where supported; taxes are added at checkout where applicable.

4.3 Refunds

We offer a 30-day money-back guarantee on all paid subscriptions — no questions asked. See the full Refund Policy for how to request a refund. EU/UK consumers retain their statutory 14-day right of withdrawal in addition to (not instead of) this policy.

5. Intellectual property

The Service, including the extension, backend code, prompts, UI and brand, is owned by us or our licensors. You receive a personal, non-exclusive, non-transferable, revocable licence to use it as intended.

Source videos remain the property of their creators. Transcripts and summaries are derivative works of source audio; your right to use them depends on YouTube's Terms and applicable copyright law (typically: personal, non-commercial use is fine; redistribution may not be).

6. Feedback

If you send us suggestions, ideas, feature requests, bug reports or other feedback about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use, modify, exploit and incorporate that Feedback into the Service or any other product, without any obligation of compensation, attribution or confidentiality. You confirm that you have the right to grant this licence and that the Feedback is not subject to third-party rights.

7. Third-party services

The Service integrates with YouTube, Google and LLM providers. We are not affiliated with, endorsed by, or sponsored by YouTube, Google LLC, Alphabet Inc., or any video creator. Outages, changes or policy decisions by those providers may affect the Service without notice.

8. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory or otherwise. We do not warrant that transcripts or summaries are accurate, complete, or fit for any particular purpose. AI-generated content may contain errors; do not rely on it for medical, legal, financial or safety-critical decisions.

9. Limitation of liability

To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or use, arising out of or in connection with the Service. Our total aggregate liability for any claim shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) USD 50.

10. Indemnity

You agree to indemnify and hold us harmless from any claim, demand or expense (including reasonable legal fees) arising from your misuse of the Service or your breach of these Terms.

11. Termination and suspension

You may stop using the Service at any time and delete your account by emailing privacy@alltranscripts.app.

We may suspend or terminate your access at any time, with or without prior notice, if we reasonably believe that:

• you have breached these Terms or any policy referenced from them;
• you are engaged in fraud, abuse, scraping, or repeated purchase-and-refund cycles;
• your use of the Service violates YouTube's Terms of Service, copyright law or other applicable law;
• your account is the subject of an unresolved chargeback;
• continued provision of the Service to you exposes us to legal, regulatory or operational risk.

On termination, your access ends; surviving clauses (in particular Intellectual property, Feedback, Disclaimers, Limitation of liability, Indemnity, and Dispute Resolution) remain in force. If we terminate without cause and you have prepaid for a future period, we will refund the unused portion via Paddle.

12. Changes

We may update these Terms. Material changes will be announced in the extension UI or by email at least 30 days before they take effect. Minor or clarifying changes take effect upon posting. Continued use after the effective date constitutes acceptance.

13. Dispute resolution

13.1 Informal resolution first

Before filing any formal claim, you agree to first contact us at hello@alltranscripts.app with a description of the dispute and your desired resolution. We will try in good faith to resolve the dispute informally within 30 days. Most issues can be sorted out this way.

13.2 Binding arbitration

If informal resolution fails, any dispute, controversy or claim arising out of or relating to the Service or these Terms shall be finally settled by binding arbitration, conducted by a single arbitrator under the rules of the Kazakhstan International Arbitration Centre (KIAC), seated in Almaty, Kazakhstan. The arbitration shall be conducted in English. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.

13.3 Exceptions

The following claims are excluded from the arbitration requirement and may be brought in court:

• small-claims matters within the jurisdictional limit of a local small-claims court;
• claims for injunctive or equitable relief to protect intellectual-property rights;
• any claim where binding arbitration is prohibited by mandatory law applicable to you (in which case the claim is decided by the competent courts under §14).

13.4 No class actions

To the maximum extent permitted by law, you and we agree that disputes will be resolved on an individual basis and not as part of a class, collective or representative action. If this waiver is held unenforceable, the arbitration clause is severable but the remainder of these Terms remain in force.

14. Governing law and jurisdiction

These Terms are governed by the laws of Kazakhstan, without regard to conflict-of-laws principles. Subject to §13, the competent courts of Kazakhstan have exclusive jurisdiction. Mandatory consumer-protection law of your country of residence still applies where relevant and is not displaced by this clause.

15. Operator and contact

The Service is operated by Individual Entrepreneur Mikhnevich Vitaliy Leonidovich, established in Kazakhstan. Registered address available on request.

• General questions: hello@alltranscripts.app
• Billing: billing@alltranscripts.app
• Privacy / data requests: privacy@alltranscripts.app